Letter Templates

Email Templates

The following Letters have templates shared to Alma for you to download. The template for each one is titled "CSU Template" and they all need minor edits to add your departments email address. 

  • Resource Sharing Request Confirmation Letter: Sends an email to patrons when they place a Resource Sharing request so they know the request was indeed placed.
  • Change Rapido Request Terms Letter: Sends an email to patrons when the request moves to a new pod and the terms (checkout period and estimated arrival date) change.