Email Templates

The following Letters have templates shared to Alma for you to download. The template for each one is titled "CSU Template" and they all need minor edits to add your departments email address. 

• Change Rapido Request Terms Letter: Sends an email to patrons when the request moves to a new pod and the terms (checkout period and estimated arrival date) change. 
• Ful Outgoing Email Letter: Sends an email to an Email or ALA Email partner with the metadata for a request you are sending them. An ALA Email partner will also receive a PDF with a filled ALA form with the metadata present.
• Resource Sharing Request Confirmation Letter: Sends an email to patrons when they place a Resource Sharing request so they know the request was indeed placed.