Checking Request Status

Once a patron requests an item the request will appear in their library account. They can view the request status in their account by clicking Sign In, followed by clicking their name, in the upper right hand corner the OneSearch website. Under the Requests Tab patrons can review the items they have requested through Rapido alongside items they requested from their home library. Patrons can see the status of physical requests and Download Articles and Book Chapters once they have been delivered.

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Patrons can also Cancel requests they decide they no longer want or need. If the item has already been shipped they will not be able to cancel the request. Once a request has been cancelled it will disappear from the Requests Tab.